It was thisnaspect that truly sold me on these paints. At this point, all responsibilities are passed onto the respective country's courier service. The key is to mix your paints with water in a palette. These technologies are used for things like: We do this with social media, marketing, and analytics partners (who may have their own information they’ve collected). We'll assume you're ok with this, but you can opt-out if you wish. These paints are super easy to lift. We will not be liable if items received are damaged due to Post Office Personnels' negligence. Step 3 : Inform us once report has been made. The very first dip of my paintbrush into this paint I knew I would love it. The pigmentation of this paint is what pulled me to these paints. Here are some links to my recommendations: Now, that all the technical stuff is out of the way it’s time for the fun part. The purpose of the investigation is to know the exact location of your parcel. CUSTOM DUTY & TAXES* Customers will be liable of any custom duty or taxes imposed on them. It is actually recommended to to over mix to prevent getting muddy colors. I am so thankful to find you and this review! Buyers are responsible for any customs and import taxes that may apply. 8-10 days to most countries) Unfortunately, we do not have any control when it comes to delays. Item #: 01664. On the other hand, if we do not receive any response from you within 2 weeks after we inform you regarding the returned parcel, we claim the right to cancel the transaction and re-list it and we will not provide any refund. These sets are worth all the rave reviews. I want to purchase from your store but I need it urgently! I am new to watercolor and I just got the 36 color set… its gorgeous and I am in love. What are Kuretake Gansai Tambi watercolors? Responsibilities are then passed onto the respective country's courier service such as USPS, Royal Mail, Australia Post etc upon arrival at destination country. The company strives for the utmost quality and it shows with the creamy, yummy, amazing paints. * We are able to re-send parcels which are sent back to us due to no-show by recipient given only if customers re-pay the shipping fees.Seller's Contact Information - japaneasyshopper [!at] docomo.ne.jp. Take full advantage of our site features by enabling JavaScript. However, the paints that come in the Kuretake Gansai Tambi 36 color set are not bad at all. This is completely wrong. * We will not be responsible for items lost due to incomplete or wrong shipping address provided by customers. The Kuretake Gansai Tambi comes in different box sets. Step 2 : File a report at your post office or courier company. I didn’t know exactly what I was buying but sounds like I made a good choice. English Glazed White Porcelain Flower Palette, Kuretake Gansai Tambi Starry Colors 6 Color Set, Kuretake Gansai Tambi Pearl Colors 6 Color Set. I'm not responsible for delays due to customs. Receive new product releases and brand promotions, plus material reviews, tips and techniques, and artist interviews. Etsy shops never receive your credit card information. Please. This website uses cookies to improve your experience. But please contact me if you have problems with your order. If you opt for a refund, we will refund only the cost of the items and we will not refund the shipping cost. I love to give hands on help anyway I can! Their times when you may want to dip your brush right in the pan. Hey, I’m Belladonna. *Strictly no refund for dated products. We ship parcels via Japan Post. Please click my disclosure policy to learn more. means that your parcel had already left Japan for Canada and it is no longer in Japan. Pink Spark Studio Traditional Japanese watercolor brushes are larger and need the space as their bristles do not snap back as western brushes do. The products that go into these are for a purpose. - Standard Shipping [Airmail] (approx. Generally, as a watercolor rule you are advised against painting for the pans. All colors are so rich and vibrant! STRICTLY NO REFUND if you selected Standard Shipping (Airmail). Looks like you already have an account! What happens if there are delays during shipping? Gansai watercolors differ from Western watercolors in a few ways. Kuretake Gansai Tambi are Japanese watercolors. STRICTLY NO CANCELLATION! You also don’t need as many layers to get a heavier coverage. The creamy-smooth consistency is ideal for sketching, illustration, sumi-e, etegami, ink-like wash painting, and more. By default, we will ship your parcel by Standard Shipping [Airmail](which usually takes 8-10 days to most countries). Yes, all of our shipping options comes with tracking number and all of them are insured (EMS and Standard Shipping insurance policy differs). You have no items in your shopping basket. You can get highly vivid and bright colors with ease. Gansai pans may exhibit cracking due to extreme dryness or appear rough in texture due to tiny air bubbles, however neither of these traits affect their quality. (Definitely a Doh- I shoulda figured that out on my own moment!) Inform us if its taking too long and we will help you to open up an investigation at Japan Post. All shipping method option comes with insurance. "Dispatch from outward office of exchange". SHIPPING Be sure to subscribe to my newsletter so you don’t miss out. We do not have any control over the delivery process and the speed of the customs clearance. I am in love with this watercolor.The shipping was pretty quick, Sale Price from €15.20 However it costs more than EMS. I make mistakes, sometimes I need the ability to remove some color and these paints give me that. There is absolutely no chalkiness to this paint. Japan Post will perform an investigation and it takes at least 2 weeks to investigate. My parcel is still in the customs after weeks, can you please speed up the clearance? This was a very helpful article. This is why their colors are so vivid and bright. If you are on the fence about buying these watercolors or are shopping for a good set of watercolors read on. I’m all about color and vibrancy. What happens if your parcel is returned back to JES given that your shipping address is correct? You won’t lose the brilliance as you do with some other watercolors. Handcrafted. There are also other reasons. SHIPPINGEstimated Time of ArrivalOrders will be shipped from Japan within 1-3 business days upon receiving your payment. If you are unsure, you can always contact us and we will gladly assist you. Important! Brand : KuretakeSize : 36 colors 24 colors 18 colors Product Origin : Made In Japan1. This paint is also very easy to reactivate and pick up. I cannot wait to soak up all of your knowledge here!! IMPORTANT! If you need a faster shipping method than EMS, we can send it via DHL or FEDEX. They are larger to accommodate Calligraphy Paint brushes . Please follow the steps below:- If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that to Etsy by opening a case. We will not entertain any cancellation request anymore effective from 30th October 2019. I think you’ll find a lot of beneficial knowledge.

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